Frequently Asked Questions

What is your service? Is it an online education platform?

We are not an education platform. We try to help you to getting your required IT certification rapidly and securely. We offer 100% pass guarantee.

Is this service legal?

Absolutely yes. We don’t offer any illegal exam services.

Before the exam, what i should do?

Our technical staff will contact you when your order is completed. Technical stuff will handle all the remote administration tools. Only you need give remote access.

Should i have Windows PC or Mac?

Windows PC is perfect. Mac is not compatible with many systems which we use remote administration tools.

Should i sit front of the camera during the exam?

Yes. Exam system is recording the all session for security. Therefore you need to sit on the pc, front of the camera during the all exam.

Should i speak with the proctor?

If check-in process has not any missing thing, exam will begin directly. Otherwise proctor will connect you and call via exam software.

Could exam sponsor understand the remote administration?

No. Our system cannot track by any exam provider.

During the exam, should i do anything?

You need only to watch the exam. Our experienced staff will answer the all questions.

Can i check my score report after finish?

Definetly yes. When you see the Pass on the score report screen, result syncs with your exam profile.

When i get my printed certificate?

It is dependent on the exam sponsor. Some sponsors provide instantly a PDF version on their dashboard. Some sponsors send an email in 1-2 business days how to get your certificate.

After the exam what i should do?

Only enjor your new certificate.